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SIX HABITS OF EFFECTIVE SUPPLIER RELATIONSHIP MANAGEMENT
August 2006

Emerging leaders view each customer, employee, alliance, and supplier as a partner. Supplier partners are more knowledgeable about an organization’s policies, processes, and goals, resulting in increased satisfaction, improved service levels, and product innovation.

Equally important, supplier relationships are dynamic. Once a relationship is recognized, an organization should leverage technology investments and launch a scalable framework to maintain its relationships, maximize its return on investment, and quickly adapt to internal and external changes. The following document illustrates several habits to manage effective supplier partnerships.

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